Support

We’re Here to Support!

At Braun, we stand out from other laundry equipment manufacturers by offering our customers a FREE 24/7 telephone technical support help desk for the life of their equipment. This exceptional service provides our customers with direct access to our highly experienced, factory-trained service technicians, ensuring an unmatched level of support.

help desk plus

With Braun’s Help Desk Plus, you can connect directly with our experts in real time for troubleshooting and technical support. Share live video or images, interact instantly, and get step-by-step guidance—all through our intuitive software.

See how our team helps customers solve challenges quickly and efficiently. Watch Help Desk Plus in action: