SALARY RANGE: $60,400 to $64,000/year
RESUMEN DEL PUESTO:
Primary responsibilities shall center on the receipt of calls from clients for the sale of Braun OEM parts and service. Responsibilities will include providing courteous, effective and efficient parts pricing, processing and delivery to the client’s site. May be required to make calls to potential clients for the promotion of Braun parts.
FUNCIONES Y RESPONSABILIDADES ESENCIALES:
- Support the incoming phone calls from customers, distributors, field service and sales department representatives.
- Sell parts to customers.
- Coordinate customer orders and ship dates with the shipping department, occasionally packing and shipping parts.
- Coordinate delivery times that meet or exceed the customer’s expectations.
- Work with field sales and service representatives to determine parts and/or corrective action with respect to an issue related to parts.
- Support the shipping department to insure parts ship by their due date.
- Take multiple pieces of information and put them together to find a solution.
- Provide inside support to field service and sales representatives.
- Otras tareas y proyectos especiales, según se le asignen.
QUALIFICATIONS:
- Education and/or Experience – Associates degree preferred but not required.
- Knowledge of inventory control systems and experience in the service and sales of industrial equipment, parts and supplies will be a plus.
- Negotiation skills preferred.